Appointments

Medical Emergency

Call 999 in a medical or mental health emergency.  This is when someone is seriously ill or injured and their life is at risk.

Appointments

To request an appointment, contact the Practice during opening hours.

Benbecula Medical Practice, telephone (01870) 602215

When you get in touch, we’ll ask what you need help with.  We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

We will offer either a face-to-face appointment at the surgery, telephone appointment, or a ‘Near Me’ virtual appointment.

Near Me (virtual appointment)

Click here to access, or find out more about, your Near Me appointment

Home visits

If you are unable to attend the surgery because of your condition, and need to be seen, please contact the surgery after 8.30am. We will call back first to understand what services you need.

Home visits may be undertaken by the Urgent Care Team. It is helpful if you phone the practice as soon after 8am as possible.

If you need help when we are closed

If you need help out with practice opening hours, contact NHS24 by calling 111.

Cancelling or changing an appointment

Phone Benbecula Medical Practice, telephone (01870) 602215, during practice opening hours.

If you need help with your appointment

Please tell us:

• if there’s a specific doctor, nurse or other health professional you would prefer to respond
• if you would prefer to consult with the doctor or nurse by telephone or by face-to-face consultation
• if you need an interpreter
• if you have any other access or communication needs

Useful information

Clinical Photograph Guidance

To send a clinical photograph to the surgery, email the photo to wi.benbecula@nhs.scot. View ‘The Good Photography Guide’ for tips on how to take the best photograph.

How to keep safe when getting medicines or treatment online

Click here to view this useful guide to making sure any medicine, treatment or health advice is safe and right for you.